FAQ

Answers about the Veton range, smart charging, installation, ownership and project use. Pick a category below or use the filter to jump to a question.

Most asked

• How do I set up my new Veton charger? — Welcome — these are the steps to bring a new Veton charger online and connect it to your home or business setup. Most owners can complete…
• What charging modes does the Veton app have? — Yes. The Veton app is free for every driver, on iPhone and Android. No subscription, no monthly fee — and the charger keeps charging even…
• How does solar EV charging work with Veton? — Solar charging can sharply reduce grid use and improve the energy logic of an EV installation. The right setup depends on the building, the…
• What is the maximum charging power of Veton? — Veton makes deliberate choices about charging power, cable type and connector design. The defaults are based on real-world residential and…
• What does a Veton charger cost over its lifetime? — Total cost of ownership is the real cost of an EV charger over its useful life. The purchase price is only one part. Installation, energy…

Buying & comparing

Materials, durability, charging power, total cost of ownership.

• Veton durability FAQ — Durability for an EV charger is not only an IP rating or a technical datasheet. In premium residential, hospitality and project environments, the charger must…
• EV charger materials FAQ — Materials define how an EV charger looks, ages and belongs in the exterior. For high-end residential and project environments, material choice is not…
• EV charger weather resistance FAQ — Outdoor EV chargers must handle real exterior conditions: rain, UV, frost, heat, dust, salt air, impact risk and daily use. Weather resistance is a combination…
• EV charger total cost of ownership FAQ — Total cost of ownership is the real cost of an EV charger over its useful life. The purchase price is only one part. Installation, energy management, uptime…
• Charging power and cables FAQ — Veton makes deliberate choices about charging power, cable type and connector design. The defaults are based on real-world residential and project use, where…
• Bidirectional charging FAQ — Bidirectional charging — the ability for an electric vehicle to send energy back to a home (V2H), a building (V2B) or the grid (V2G) — is one of the most…
• 5 year on-site support FAQ — Veton can offer 5 year on-site support because the product is designed as a durable, serviceable outdoor system rather than a disposable sealed box. Long-term…

Smart charging & energy

Charging modes, solar, load balancing, EMS integration.

• Charging modes & the Veton app — Yes. The Veton app is free for every driver, on iPhone and Android. No subscription, no monthly fee — and the charger keeps charging even if you never open…
• Solar EV charging FAQ — Solar charging can sharply reduce grid use and improve the energy logic of an EV installation. The right setup depends on the building, the available solar…
• Load balancing FAQ — Load balancing helps an EV charger use available electrical capacity without overloading the building connection. It is especially relevant for homes with heat…
• Energy management & EMS integration FAQ — EV chargers do not live in isolation. A modern home or building has solar panels, a battery, a heat pump, hot-water storage, HVAC, lighting, sometimes a…
• Vetonlm load management FAQ — No. The vetonlm controller runs locally on your site and is included with the hardware. There are no monthly fees, no subscription tiers, and no…

Installation & setup

Physical installation and first-time setup.

• EV charger installation FAQ — Installation determines whether a premium EV charger looks intentional, works reliably and remains serviceable. For Veton projects, the technical installation…
• Setting up your new Veton charger — Welcome — these are the steps to bring a new Veton charger online and connect it to your home or business setup. Most owners can complete the whole thing in…

Ownership & support

Maintenance, billing, OCPP and cloud management.

• EV charger maintenance FAQ — A premium EV charger should stay visually calm and technically reliable over time. Maintenance depends on exposure, use intensity, the chosen finish and the…
• Local OCPP, EMS and cloud management FAQ — Connected EV charging should not mean that every important function depends on an external cloud connection. For homes, hospitality and businesses, the…
• OCPP and charging platforms FAQ — Charging platforms are relevant when a charger needs remote monitoring, access control, billing, reimbursement, public roaming or fleet reporting. For homes a…
• EV charging billing and reimbursement FAQ — Billing and reimbursement requirements depend on the use case. A private home with one user needs simple reporting. A company-car driver charging at home needs…

For businesses & projects

Architects, project teams and hospitality.

• EV chargers for architects and project teams FAQ — Architects and project teams need EV charging to work technically without disrupting the exterior concept. The charger should be planned together with the…
• EV charging for hospitality FAQ — Hotels, restaurants, resorts and premium hospitality venues need EV charging that supports the guest experience. The charger should be reliable, easy to use…

Last updated: 31 May 2026